Based on customer first principles, Susan's Hallmark stores were founded in 2003. We started with one store and expanded our network to four stores over the next 12 years. Each store, it's manager and their staff have been carefully hand selected to ensure our customer-oriented shopping experience is consistent. Careful attention is given to the displays and details in our stores to create a comfortable shopping environment. Our merchandise is bought with our customers interests and needs in mind and tailored to each of our unique locations.